Facility Solutions Group
Customer Satisfaction Questionnaire
Your opinion matters very much to us. Please take a moment and tell us how we're doing. Your comments and suggestions will be responded to in a timely manner. Thank you for your business
Are you satisfied with our service, pricing, billing etc.?
Yes No
What can we do to improve for you specifically?
Are your orders or services delivered in a timely manner?
Will we have an opportunity to serve you again?
Are there any projects (lighting and electrical, retrofits, etc.) that we can work with you on?
Yes No If So, When?
Who is your sales rep?
Are you happy with the service they provide?
If you don't have a sales rep may we have a rep call on you?
Please give us an overall rating from 1 to 5 ( 1=Poor, 5= Excellent)
5 4 3 2 1
If you are happy with us, can you refer us to someone else?
Additional Comments:
Your Company Name:
Your Name:
Your Phone Number:
Your Email Address: