Facility Solutions Group

Customer Satisfaction Questionnaire 

Your opinion matters very much to us.  Please take a moment and tell us how we're doing.  Your comments and suggestions will be responded to in a timely manner. Thank you for your business

Are you satisfied with our service, pricing, billing etc.?

  Yes  No 

What can we do to improve for you specifically?

Are your orders or services delivered in a timely manner?

  Yes  No

Will we have an opportunity to serve you again?

  Yes  No

Are there any projects (lighting and electrical, retrofits, etc.) that we can work with you on?

  Yes  No        If So, When? 

Who is your sales rep?

Are you happy with the service they provide?

  Yes  No 

If you don't have a sales rep may we have a rep call on you?

  Yes  No 

Please give us an overall rating from 1 to 5 ( 1=Poor, 5= Excellent)

 

 

 

If you are happy with us, can you refer us to someone else?

  Yes  No

Additional Comments:

 

Your Company Name:

Your Name:

Your Phone Number:

Your Email Address: